Safe and Responsible Gaming

Responsible Gaming at tbej — Your safety is our priority

tbej believes that gaming should be entertainment — not a burden. We are always ready to help you play within safe limits and seek help when you need it.

21+ For players aged 21 and over only

What is Responsible Gaming and why does it matter?

At tbej we believe that online gaming should be a source of entertainment — not financial stress or mental anxiety. Responsible gaming means staying aware of your time and money, and not placing gaming above other important things in your life.

tbej is the platform in Bangladesh where you can speak with us in Bengali and receive 24/7 support. We want you to always stay in control — which is why we provide multiple protection tools: deposit limits, time-outs, self-exclusion, and more.

Remember, responsible gaming is not a sign of weakness — it is the mark of a smart player. tbej is always by your side, committed to protecting your interests.

tbej's Commitment

  • For players aged 21 and over only — age verification is mandatory
  • 24/7 live chat support in Bengali
  • Set your own deposit and betting limits
  • Pause or close your account at any time
  • SSL encryption and secure transactions
  • Fair play guaranteed

Our Protection Tools

tbej provides the following tools to help you stay in control of your gaming. Activate them at any time from your account settings or through live chat.

Deposit Limit

Set a maximum amount you can deposit per day, per week, or per month. This limit protects you from going beyond your budget. Reducing a limit takes effect immediately; increasing one requires a 24-hour cooling-off period.

Session Time Limit

Decide in advance how long you will play. Once the set time is up, tbej will automatically alert you. This way you will not lose track of time and can stay focused on other things in your day.

Loss Limit

Protect yourself from placing further bets after losing a set amount. Setting a loss limit means you decide in advance how much loss is acceptable for you — going beyond that is not a wise move.

Time-Out / Break

Take a temporary break from gaming for anywhere between 1 day and 6 weeks. You will not be able to log in during a time-out. Use this feature to clear your head, spend time with family, or restore your mental well-being.

Self-Exclusion

If you feel gaming is getting out of control, you can close your account for a set period of 6 months to 5 years. Your account cannot be reactivated before the self-exclusion period expires.

Reality Check

At regular intervals you will be reminded of how long you have been playing and your total wins or losses. This transparency helps you make the right decision — it is up to you whether to continue or stop.

21+

Age Verification Required

24/7

Support in Bengali

6

Step-by-Step Protection Tools

SSL

Encryption Protection

Warning Signs of Problematic Gaming

If any of the signs below appear in you or someone you know, it is important to seek help in time. tbej is always here for you.

  • Repeatedly continuing to play in an attempt to win back lost money ("chasing losses")
  • Spending beyond your budget on gaming or taking on debt to fund it
  • Neglecting family, friends, or work responsibilities because of gaming
  • Lying to or hiding gaming activity from people close to you
  • Feeling restless, irritable, or anxious when not gaming
  • Gaming affecting your sleep, eating, or other daily routines
  • Repeatedly trying to stop playing but failing to do so

Golden Tips for Healthy Gaming

Play responsibly and keep gaming within the bounds of entertainment — follow these simple guidelines.

  • Set a budget before you play and never go beyond that limit
  • Do not think of gaming as a way to earn money — it is entertainment
  • Take a break from gaming when you are feeling down or under stress
  • Use a timer to keep track of time
  • Spend time with family and friends — gaming cannot replace your social life
  • Do not immediately try to win back what you have lost
  • Regularly ask yourself: am I still in control?
  • If you have any doubts, contact tbej support — we will help you in Bengali

Self-Exclusion and Time-Out — Detailed Guide

Short-Term Time-Out

Take a break for anywhere between 1 day and 42 days. Logging in is not possible during this period. A short break helps clear your head and makes it easier to make responsible decisions. Your account is automatically reactivated once the period ends.

Long-Term Self-Exclusion

Close your account for 6 months, 1 year, 2 years, or 5 years. Reactivation before the period expires is not possible. This option is for players who want a long break or wish to stop gaming permanently.

Rules for Changing Limits

Reducing a deposit or betting limit takes effect immediately. However, increasing a limit requires a 24-hour cooling-off period. This rule protects you from making decisions in the heat of the moment.

Support Team Assistance

Contact our live chat to activate or change any protection tool. Our Bengali-speaking team is available 24/7. You can also submit a request by email — we respond quickly.

How do I activate self-exclusion?

The self-exclusion process at tbej is simple and confidential. You do not need to give a reason. Follow the steps below:

01

Log in to tbej and go to Account Settings

02

Click on the "Responsible Gaming" option

03

Choose your self-exclusion period and confirm

04

If you have any trouble, get help via live chat or email

Get Help Now

If you are worried about your gaming, do not wait — talk to us. We do not judge — we just help.

We will speak with you in complete confidence.

Protection for Minors

tbej is for players aged 21 and over only. Age verification is mandatory when opening an account. We never knowingly keep any account belonging to a minor active.

If there are children in your household, enable parental controls on your device for gaming apps and websites. Keep your login details secure and never share them with minors.

21+

Under tbej's rules in Bangladesh, anyone under the age of 21 is not permitted to use this platform.

Advice for Parents

  • Use parental control software on your browser
  • Keep your password and login details secure
  • Avoid gaming in front of children
  • Have an open conversation with your family about online gaming
  • If you think a minor is using this site, please let us know

Play responsibly, and enjoy it

Enjoy your time at tbej — from cricket betting to slots, everything is safe and responsible. Visit our FAQ for more information or get started directly from the homepage.

Common Questions about Responsible Gaming

Log in to your account and go to "Account Settings" or "Responsible Gaming". From there you can set a daily, weekly, or monthly deposit limit. Reducing a limit takes effect immediately. Increasing a limit requires a 24-hour cooling-off period. If you have any trouble, contact us via live chat.

Yes. After activating self-exclusion, you can withdraw any funds remaining in your account. Standard withdrawal rules apply — the minimum withdrawal is ৳1,000 and processing typically takes between 15 minutes and 2 hours. Contact our support team for more details.

A time-out is a short-term break — from 1 day up to 6 weeks. Once the period ends, your account is automatically reactivated. Self-exclusion is a long-term solution — from 6 months up to 5 years. During this time your account is completely inactive and cannot be reactivated before the period expires.

tbej is for players aged 21 and over only. Age verification is mandatory when creating an account. No account belonging to anyone under 21 is kept active. This rule is strictly enforced.

Start by contacting tbej via live chat or at [email protected] — we will help you confidentially in Bengali. Our support team can help you activate self-exclusion or other protection tools. If needed, we can also point you toward professional counselling services.

Yes. We monitor unusual gaming patterns such as excessive deposits, long sessions, or sustained losses. If we notice such activity we may reach out to you and offer assistance. This is not a breach of your privacy — it is part of our responsible gaming policy.

No. Once self-exclusion is active, tbej will not send you any promotional emails, bonus offers, or marketing messages. We believe the right thing to do is not to disturb you during this time. Only essential account-related communications (such as withdrawal confirmations) may be sent.

Contact the Support Team

We are ready for any concern you have. Speak to us in Bengali and we will understand.

Remember

Gaming is for entertainment only. Do not try to recover your losses. Take a break when you need to and ask for help — there is no shame in it.

Want to know more?

Read our terms and conditions, privacy policy, or FAQ — or speak with us directly via live chat.